Refund policy

If you are not satisfied with your purchased item, you can return it within 14 days of order's receipt to request a refund. Shipping cost related to your return are at client's expense.

FOLLOW THE INSTRUCTIONS

  • Click on "Return your item" to start the return procedure
  • We will send you an e-mail with instructions for shipping the package
  • As soon as we check the status of the orders, we will send you an e-mail to inform you of the refund.
  • INFO AND CONDITIONS
    • You can change the size of your article returning it, then placing a new order.
    • You can request a refund within 14 days of order's receipt.
    • Make sure the item you return is in its original condition,
    • According to your selected shipping service, the parcel may take several days to arrive in our warehouse.
    • Once your return is checked over and meets the the conditions, we will send you an email to inform you about the refund.
    • The refund will be issued with the same payment method used for the purchase of your order. Depending on your bank, it will take between 5 to 7 days.
    • Shipping cost related to your return are at client's expense.

    Please return items at the address:

    Singular SRL

    Via Portarella 118

    62014 Corridonia (MC) – ITALIA